You could be an emerging business on the look for online recognition or you could be a behemoth renowned worldwide. No matter what sort of business propositions and offerings you own or confer, there’s one imperative element that’s common among all existing businesses – internet connectivity.
Let’s not consider a nationwide internet blackout as an example. Simply put, if you take longer than usual to cater to customer queries, then always know that there’s a competitor your customers have in store. Whether your business is in its infancy or it is growing rapidly, answering every query is crucial to survival in the long competitive run. But a faint internet connection can hinder that as well.
Choosing a low speed internet connection won’t help you achieve business goals you have been setting up. Then what will? What should you invest in? Keep reading to know why high-speed internet matters for businesses.
Internet speeds vary for varied internet types. While you might get gig level speeds via a fiber-optic connection, the same won’t be possible in a DSL connection. Here the notion of upload/download speeds comes into play.
For a full-fledged business or an emerging startup, there will be a lot of file sharing, downloading, remote training content streaming, and video conferences. With download speeds out of the picture, businesses have equally important tasks of uploading files, video content and other similar resources. When businesses have to share something with an important client, a few minutes of waiting can cost a lucrative deal.
In such cases, when you require both download and upload speed power, symmetrical speeds help the most. For that, gig speeds as mostly conferred by fiber broadband providers can help. But there are also instances when fiber broadband isn’t available in a certain region. For that reason, there are ISP options such as Charter Spectrum, granting fiber-backed cable broadband.
Consider business scalability
An evolving business can never limit itself to a constant growth state. Scalability is a very essential part of a business and needs to be added to a business’ long-term goals. What do internet speeds have to do anything with business scalability? Supposedly, if there are 10 people in your office for now and you have internet that only accommodates to that certain number. However, in the long-run, when your business grows and has to be scaled for let’s say 500 people, you would need escalated internet speeds to accommodate a bigger team.
Better collaboration and increased results
Collaboration is key for a business’ overall success. However, at times, remote collaboration isn’t a possibility. There are teams widespread to other corners of the world and bringing each team to a single platform can be daunting. But on the brighter side, the inclusion of cloud platforms has helped businesses overcome this dilemma. In a cloud environment, many businesses can share crucial information, collaborate better and even keep the shared information secure from online threats. None of this is possible without stable internet.
Client retention rates
Surely, no business would want to let go of the customers they earn through arduous marketing, trials and campaigns. But if you rely on a poor connection, your customer retention rates will plummet as well. As an example, consider there are several customers in queue waiting for a customer support representative.
You individually answer each query, but all of a sudden there’s a connection blackout and you fail to address the in-queue queries. What happens then? Your credibility is doubted and maybe certain customers won’t choose your services all because you failed to address their concerns at the right time. With a high-speed unfluctuating connection, there won’t be any customer service loopholes from your end.
No budding business at present can fully function without internet connectivity. Investing in high-speed internet is only the start to a business’ overall growth. Keep the pros to it in mind and exert necessary measures to ensure stable connectivity.